Record all your data of products, customers, product purchase information, and have everything at one place.
The admin and the support team be can always be up to date with the tickets and their status as CS 360 ticketing system enables executives to send constant live updates of the issues.
Classify the incoming requests into different categories, prioritize them and assign them to the right support executive accordingly..
CS 360 gives you a variety of reports to show how great your support team has been and how happy you’ve made your customers.
See the history of tickets created, know how much time is being spent on each ticket and get a deeper understanding of where the performance bottlenecks are in your support.
Invite multiple users to your company and let different teams monitor and work on your support desk simultaneously.
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